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2020 Star Women in Grocery winner Carla Turnbull (Q&A)

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Store level star

Carla Turnbull
Store Manager
Save-On-Foods Summerwood, Sherwood Park, Alta.

How did you get into the grocery/CPG business?
I heard about a B.C. grocery store opening stores in Edmonton, so I applied and was hired as a part-time clerk in one of the original four stores that opened in the early 1990s. I had a young family at the time, and the job provided me with the flexibility that I needed. I learned very quickly that I really enjoyed the work and the environment. As my children got older, I took on more responsibilities and moved into more senior positions within the store.

Proudest moment?
I’m proudest when I see team members that I have coached and mentored succeed in advancing their careers. I’m also proud of being able to recognize the talent and find the best way to nurture it to allow that success.

What do you think is your best quality?
I am approachable, and I listen to my team. My door is always open.

What’s the best career advice you’ve ever received?
Take care of your team and they will take care of you, and don’t be afraid to fail because you will never succeed if you don’t try.

What’s the biggest challenge you’ve faced in your career? How did you overcome it?
My biggest challenge was overcoming my own insecurities and not believing in my own talent and skills. I had to take my learning into my own hands, ask lots of questions and take on extra tasks to build confidence in myself. I took on new roles and succeeded. Today I feel that my skills and knowledge are an asset to my team and company.

What do you like most about your job?
The many different people that I encounter daily. My customers and team are the reason that I can be successful. From building displays side-by-side with my team, to helping a customer find a much sought-after item, there’s always the people side of the job. After 25 years, I still enjoy what I do, and the people are the biggest part of that.

Anything else you’d like to add?
I am honored to be recognized as a leader in my industry.

Click here for the full list of 2020 Star Women in Grocery award winners.

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